Administrative Staff

The 10 Tools for Wellness Webinar has been developed for Healthcare in response to the Wellness QOF.

This training is suitable for practice staff involved in summarising medical records or entering data.

It is an interactive day with a number of case studies to help delegates understand what they should consider when making Caldicott decisions in order to provide confidence in this role.

This half day course is for non clinical staff and HCAs who would like to undertake the role of chaperone in their practice.

For all professionals who come into contact with children and young people with asthma.

A highly interactive and effective workshop to improve confidence and consistency in handling complaints.

CQC Outstanding Series

Join us for a session covering all you need to know from Registration and making changes.

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

This training is a 2-hour session about understanding dementia aimed at all staff and volunteers wanting to know more about dementia.

This training is a 2-hour session about understanding dementia aimed at all staff and volunteers wanting to know more about dementia.

The Dementia Interpreter course will allow you to begin to learn the language of dementia, and truly understand how communication can change for people living with dementia.

Learn how to sensitively and empathically manage difficult and sometimes aggressive communications in the health service.

This year’s theme for Dying Matters Awareness Week is “The way we talk about Dying Matters” and focuses on the language that we use, and conversations we have, around death and dying. Because the way we talk about Dying Matters.

This seminar is highly interactive and is delivered to delegates with a strong practical bias and a very focused approach.

Our range of training tools and resources for practice managers and primary care staff who want to increase their knowledge, supporting them to effectively manage primary care at scale.

The Foundation Degree in Nursing Associate Practice is suitable for existing HCAs to advance into registered Nursing Associate roles.

The training will cover all aspects of immunisation practice in line with PHEs Immunisation Training Standards for Healthcare Practitioners tailored to the context of General Practice.

Hertfordshire Mind Network has extensive experience within the field of mental health training and is recognised as a leading provider of mental health-related training in Hertfordshire.

Dr Fabienne Smith - Named GP for Safeguarding Children in Hertfordshire, will present a webinar which contributes to the Level 1 & 2 mandatory participatory safeguarding children and adult training requirements.

Specifically tailored for those in primary care settings, our course is uniquely accessible to a wide range of participants, from healthcare professionals to individuals with little or no prior healthcare experience, such as receptionists or care navigators seeking to expand their roles.

Various fully funded level 2 online programmes provided by Hart Learning and Development.

Interactive online learning ‘ECHO’ networks for health and social care professionals who deliver end of life care to share knowledge on relevant topics, bringing together communities of practice with a shared goal. From Marie Curie.

Medical Terminology for Beginners for practice staff.

This online Mental Health Awareness in the Workplace package covers 8 modules to improve employee wellbeing and reduce risks of employee burnout, highlighting the need for resilience, emotional intelligence, and mindfulness at work.

Training for: PCN staff including GP’s: Opportunity to practice basic suicide prevention skills in a psychologically safe setting (Risk assessment / formulation and safety planning)

The NHS England Leadership Academy has ongoing events and opportunities available. Please click on the links below for more information

The new Oliver McGowan training on Learning Disability and Autism is being rolled out across health and social care in Hertfordshire and west Essex.

Monthly IPC and COVID guidance update webinars

This training is for Reception Staff that have successfully completed the EQUIP 2 Day CPD Accredited Care Navigation training course ONLY or experienced Receptionists.

THESE SESSIONS ARE OPEN TO ALL, INCLUDING MEMBERS OF THE PUBLIC.

This course provides a practical step-by-step guide of how to recognise and respond to Subject Access Requests under the General Data Protection Regulation and associated legislation.

This essential masterclass provides delegates with an essential overview of your role and responsibilities in relation to staff mental health and wellbeing.

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs

The conference aims to bring current and aspiring Caldicott Guardians together to understand current issues and the national context.

ZSA's FREE online training courses teach you the skills and confidence to have a potentially life-saving conversation with someone you’re worried about.