Practice Manager

Practice managers are responsible for the overall running of general practices. We are developing schemes to support you both in your own career as well as with the running of your surgery.

Training and Development Opportunities:

This workshop provides a comprehensive overview, covering the key areas of knowledge needed to become a successful Practice Manager.

Read more

Free CPD accredited webinar bringing together data and primary care educational support from NHS Resolution, NHS England and HSSIB.

Read more

This training course will introduce reception managers to models of leadership and the importance of critical conversations and performance management.

Read more

For all professionals who come into contact with children and young people with asthma.

Read more

During this detailed session, delegates will come to understand what SNOMED CT is, how effective coding can support QOF aspirations, the links between SNOMED CT and e-RS, the process to ensure that coding is accurate and how to search for codes.

Read more

You’ll learn different coaching and mentoring techniques, and appreciate how the coaching process can improve individual and team performance, leading to positive outcomes.

Read more

The aim of this course is for each delegate to achieve a level of self-awareness, so their behaviour, thinking and service can be adapted to differing situations, ensuring a consistently excellent patient journey.

Read more

We have developed a fun, interactive and informative training session that will equip individuals and teams with the skills and understanding necessary for tackling challenging situations in the workplace.

Read more

The Dementia Interpreter course will allow you to begin to learn the language of dementia, and truly understand how communication can change for people living with dementia.

Read more

This session is designed to equip delegates with an awareness of domestic abuse, and their responsibilities in the wake of the Domestic Abuse Act 2021

Read more

Under the Equality Act 2010, it is against the law to discriminate against anyone because of any of the ‘protected characteristics’ set out in the Act.

Read more

Under the Equality Act 2010, it is against the law to discriminate against anyone because of any of the ‘protected characteristics’ set out in the Act.

Read more

Under the Equality Act 2010, it is against the law to discriminate against anyone because of any of the ‘protected characteristics’ set out in the Act.

Read more

How to Use Mindfulness and Emotional Intelligence Tools to Cultivate Resilience During Uncertain Times.

Read more

The Foundation Degree in Nursing Associate Practice is suitable for existing HCAs to advance into registered Nursing Associate roles.

Read more

The Hertfordshire and West Essex ICS Training Hub have set up a collaborative research forum. We are keen for all clinicians and/or practices to be part of this forum.

Read more

This workshop introduces practice finance, explaining the key areas of knowledge that are needed to understand this complex subject.

Read more

The PMA introduction to practice management web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice.

Read more

You are warmly invited to a free 1-hour webinar and discussion on why It Pays to Go Green – How Sustainability can Save Money and Lives in Primary Care, on Wednesday 10th July @ 12.30pm.

Read more

This course describes how to enrich management competencies, strategic and operational decision making, together with developing skills and techniques for problem solving, leading change and organisational development.

Read more

This course focuses on building highly effective teams using theory from Lencioni (The Five Dysfunctions of a Team).

Read more

This informative course is designed to enable delegates to understand the challenges facing primary care and the wider NHS.

Read more

Good customer service is becoming increasingly important in modern day General Practice to support a positive patient experience.

Read more

Managing Pressure at Work and Sustainable Behaviour In this interactive session, the need to be able to effectively manage pressure in the workplace will be explained.

Read more

During this course, learners will investigate managing a range of tasks consecutively and the various options that are available to help you manage yourself.

Read more

The Health and Wellbeing Subgroup are running monthly menopause awareness sessions, one for staff and one for managers.

Read more

This informative and engaging session provides managers with essential information on how to manage menopause in the workplace in line with current guidance.

Read more

Your team may have all the expertise in the world but, if they’re not motivated, it’s unlikely that they’ll achieve their true potential.

Read more

Training for: PCN staff including GP’s: Opportunity to practice basic suicide prevention skills in a psychologically safe setting (Risk assessment / formulation and safety planning)

Read more

A half-day workshop aimed at those who are new to general practice.

Read more

The final session of four events to support NW primary care practitioners with safe practice & knowledge of the GP indemnity scheme.

Read more

The new Oliver McGowan training on Learning Disability and Autism is being rolled out across health and social care in Hertfordshire and west Essex.

Read more

Please see below a list of Hospice's across Hertfordshire and West Essex which offer an education programme. Please use the links under each hospice to find out more.

Read more

Adherence to Professional Boundaries: Participants gain a clearer understanding of professional boundaries, ensuring appropriate interactions with patients while maintaining a respectful and ethical practice.

Read more

Monthly IPC and COVID guidance update webinars

Read more

Dr Fabienne Smith - Named GP for Safeguarding Children in Hertfordshire, will present a webinar which contributes to the Level 1 & 2 mandatory participatory safeguarding children and adult training requirements.

Read more

Supervising Student Nurses: Standards for Student Supervision & Assessment (SSSA) SSSA training update

Read more

ZSA's FREE online training courses teach you the skills and confidence to have a potentially life-saving conversation with someone you’re worried about.

Read more

Related News & events

5
Apr 2024

Promotion of Herts and West Essex Healthier Together website – tailored toolkit for HWE ICS

While the arrival of slightly warmer weather in the spring can often hold coughs and colds at bay, the new season can also bring other challenges to our family’s health.

31
Aug 2022

Looking After You Too

Free virtual coaching available for all primary care staff