Practice Manager

This workshop provides a deeper look at practice finance, covering the key areas to enhance your knowledge, whilst looking at the strategic goals for practice finance and how you can help and support your practice to drive improvement and increase profitability.

For all professionals who come into contact with children and young people with asthma.

The aim of this course is for each delegate to achieve a level of self-awareness, so their behaviour, thinking and service can be adapted to differing situations, ensuring a consistently excellent patient journey.

Staff trained in Correspondence Management & Clinical coding will read, code and action all other necessary work against a framework based on robust protocols agreed within the practice and in so doing will free up GP time and improve the use of resources throughout the practice. It will require change – both in terms roles and responsibilities.

Join us for a session covering all you need to know about the New CQC inspection framework which is now live.

The Dementia Interpreter course will allow you to begin to learn the language of dementia, and truly understand how communication can change for people living with dementia.

For all leaders and managers in care and health we hope that this provides access to a range of development resources, signposts you to links for information and opportunities with a variety of topics together.

The Foundation Degree in Nursing Associate Practice is suitable for existing HCAs to advance into registered Nursing Associate roles.

This informative session will afford managers, and all those with line management responsibilities, the opportunity to ensure they are adhering to extant legislation and guidance.

The Hertfordshire and West Essex ICS Training Hub have set up a collaborative research forum. We are keen for all clinicians and/or practices to be part of this forum.

The Hertfordshire and West Essex Shared Care Record ensures that the people caring for you have up-to-date information when they need it.

This course focuses on building highly effective teams using theory from Lencioni (The Five Dysfunctions of a Team).

An opportunity for leaders in primary care (GP Partners, Lead Nurses, Practice Managers) to join an excellent leadership programme held over 2 days.

Good customer service is becoming increasingly important in modern day General Practice to support a positive patient experience.

The Health and Wellbeing Subgroup are running monthly menopause awareness sessions, one for staff and one for managers.

Training Newsletter for Autumn 2024, containing information on our new Anger course, website and our Mental Health First Aid 2 Day Course.

The new Oliver McGowan training on Learning Disability and Autism is being rolled out across health and social care in Hertfordshire and west Essex.

Please see below a list of Hospice's across Hertfordshire and West Essex which offer an education programme. Please use the links under each hospice to find out more.

For Practice/Business/Operations Managers working in general practice in Bedfordshire or Hertfordshire.

Certified training for non-clinical staff in GP practices that manage the repeat prescribing process.

Monthly IPC and COVID guidance update webinars

Best Practice returns 9 - 10 October 2024 at NEC Birmingham for the UK's top event for general practice and primary care.

ZSA's FREE online training courses teach you the skills and confidence to have a potentially life-saving conversation with someone you’re worried about.