Psychological and Emotional Support

Staff Support

A confidential staff support line, operated by the Samaritans and free to access from 7:00 am 11:00 pm, seven days a week. This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed. Whatever your worries, trained advisers can help with signposting and confidential listening. Call: 0800 069 6222

Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.

The current coronavirus emergency has placed great strain on the physical and mental wellbeing of NHS staff – including those working on the NHS frontline and, by association, those close to them. we have commissioned various support offers for health and care staff across a range of areas in response to COVID-19. During these challenging times there is advice, guidance and support available around drug and alcohol issues for individuals and/or their family members. Early access to appropriate information can help to deal with the issues effectively and reduce/stop the harm.

For more information please click here

Bereavement Support

A confidential bereavement support line, operated by Hospice UK and free to access from 8:00 am 8:00 pm, seven days a week. A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work. Call: 0300 303 4434

Mental Health

The staff mental health and wellbeing hubs have been set up to provide healthcare colleagues rapid access to local evidence-based mental health services and support where needed. The hub offer is confidential and free of charge for all healthcare staff.

The staff mental health and wellbeing hubs can offer you a clinical assessment and supported referral to the support that you need, such as talking therapy or counselling. It is separate and confidential from your organisation.

It is open to all healthcare staff, from all services and settings regardless of whether you are dealing directly with COVID-19 patients or not. You can self-refer or refer a colleague (with their consent).

Four staff mental health and wellbeing hubs operate across the East of England covering the following areas:

Hertfordshire and Essex Hub

Bedfordshire, Luton and Milton Keynes Hub

Cambridgeshire and Peterborough Hub

Norfolk and Suffolk Hub

As a social enterprise our vision is to improve the mental health of the nation.
Never before has this been more important.

No matter which sector you work in, coronavirus will be having an impact on your people and their mental health and wellbeing. We are focused on providing support to your workplace through adapted training and new resources. We will support your organisation to look after the mental health of your employees. 

Mental Health First Aid England Newsletter - June 2021 please click here

For more information click here

Having good mental health helps us relax more, achieve more and enjoy our lives more. For more information and expert advice and practical tips to help you look after your mental health and wellbeing please click here

Advice and support to empower anyone experiencing a mental health problem.

For more information please click here

Counselling and Talking Therapies

A free service developed and funded by the Association of Christian Counsellors, who are offering up to 8 online or telephone counselling sessions from qualified counsellors at flexible appointment times by video or telephone, for:

  • NHS clinical and non-clinical staff working with Covid-19 patients in a hospital setting

  • Ancillary staff working in Covid-19 areas in hospital settings including cleaners, porters and mortuary workers

  • Paramedics and anyone working within the ambulance services caring for patients with Covid-19

The confidential service is open to people of all beliefs and none, and you can ask to be matched on ethnicity.

To find out more please click here

Access free faith-based mental health counselling support for Muslims working in the NHS. Inspirited Minds and the Lateef Project have partnered with the NHS Muslim Network and NHS England and NHS Improvement’s Health and Wellbeing Team to provide a confidential and Islamic-based counselling.

For more information please visit insprited minds or Lateef project.